Privacy and Data Policy

This Privacy Policy explains how we collect, use and protect personal information when you use our services at Kikibet Casino. We are committed to handling your data responsibly and to giving you clear choices about what we collect and why. This page describes the types of information we gather, how we use it, who we share it with and the rights you have in relation to your data.

Types of data we collect

Personal data

We collect information you provide directly when you register an account or contact us, such as your name, date of birth, email address, postal address and verification documents. We also collect payment and billing details needed to process deposits and withdrawals.

Technical data

Technical data includes IP address, device identifiers, browser type, operating system, language settings and log files. We use this data to operate the service, detect fraud and maintain security.

Transactional and activity data

We record your account activity, bets, game plays, deposits, withdrawals and session histories. Transactional records are retained for compliance, dispute resolution and to provide account statements.

How we use your information

We use personal and technical data to create and manage your account, process payments, verify identity where required, prevent fraud and money laundering, and to provide customer support. Transactional and activity data are used to maintain accurate records, resolve disputes and to offer features relevant to your account. We may also use aggregated, non-identifying data for analytics and service improvement.

Data protection and storage

We protect your information using industry-standard security measures, including encryption in transit and at rest, access controls and regular security testing. Data is stored on secure servers and retained only as long as necessary for the purposes set out in this policy or as required by law.

Cookies and tracking technologies

We use cookies and similar technologies to remember your preferences, keep you logged in, analyse usage and deliver relevant features. You can manage cookie settings through your browser; please note that disabling some cookies may affect site functionality.

Your rights

You have rights to access the personal information we hold about you, to request correction of inaccuracies and to object to or restrict certain processing. When applicable, you may request data portability or withdraw consent for direct marketing.

Access, correction and deletion of data

To request access, correction or deletion of your data, contact our privacy team. We will handle requests in accordance with applicable data-protection law and may require identity verification before making changes to protect your account.

Information sharing and third parties

We may share data with payment processors, identity-verification providers, fraud-prevention services and other trusted third parties who perform services on our behalf. We only share the minimum information necessary and require partners to maintain appropriate security safeguards.

Privacy policy updates

We may update this policy from time to time. Material changes will be communicated to account holders through our platform or by email. For questions or privacy requests contact [email protected].