Responsible Gambling

We take responsible gambling seriously. We want you to enjoy our services while keeping play safe and under your control. This page explains the protections we offer, the tools you can use to manage activity, and where to turn for help if play becomes a concern.

Player protection principles

We aim to prevent harm by promoting controlled play and clear boundaries. We apply age and identity checks, monitor accounts for risky behaviour, and intervene when patterns indicate potential problems. Our approach is supportive and confidential — we will contact a player if we see signs of harm and offer practical options to reduce risk.

Activity-control tools

You can manage your activity from your account settings. Tools include deposit and loss limits, wagering caps, session time reminders, auto-logout and reality checks. Settings take effect immediately and can be reduced at any time. Increasing limits usually requires a cooling-off period before changes take effect.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you add to your account. Limits are flexible and configurable to suit your budget. Once a limit is set it applies instantly and cannot be raised until the selected period ends, helping prevent impulse deposits.

Loss limits

Loss limits let you cap net losses for a day, week or month. These are calculated across wagers and wins and are intended to keep spending predictable. You can combine loss limits with deposit limits for tighter control.

Time limits and session controls

Use session limits and reality checks to manage how long you play. Session timers and pop-up reminders can be set at regular intervals. You can also activate short account breaks from 24 hours to several months to pause activity without full self-exclusion.

Self-exclusion and account breaks

If you need a longer break you can self-exclude from the site for a chosen period or request permanent exclusion. Self-exclusion removes access immediately and will block account access during the selected term. We will explain the process and provide re-entry rules where applicable.

Signs of problematic behaviour

Look out for signs such as chasing losses, spending more than intended, borrowing to gamble, neglecting obligations, or hiding activity. If friends or family express concern, or you notice changes in sleep, mood or finances linked to play, consider using controls or seeking support.

Tips for staying in control

Set clear limits before you start, use deposit and loss caps, schedule breaks, avoid gambling when stressed or under the influence, and keep a record of time and spend. Treat gambling as a form of paid entertainment, not a way to make money.

Professional help and support organisations

If you need outside support, contact recognised organisations such as the National Gambling Helpline, GamCare, BeGambleAware or register with GAMSTOP for national self-exclusion. These organisations offer confidential advice, free counselling and tools to help you manage or stop gambling. If you prefer, contact our support team and we will guide you through options and next steps.